About Us
Powering Innovation Behind Healthcare Staffing
Cross Country Infotech (CCI) is the global operations and innovation center for Cross Country, seamlessly integrated as an extension of the team. Based in India, we work in close collaboration with our U.S. counterparts to deliver both business process services and technology solutions that drive excellence in healthcare staffing.
Our combined capabilities spans in building intelligent, cloud-native platforms and robust business process operations supporting the full healthcare staffing lifecycle, including recruitment, credentialing, compliance, scheduling, and workforce analytics.
By optimizing processes and enabling smarter technology, we free up healthcare staffing teams to focus on what matters most: delivering quality care.
Through continuous innovation, automation, and operational excellence, we help healthcare professionals connect, grow, and deliver better care every day.
Our Leadership
Visionary Leadership Driving Healthcare Innovation
At Cross Country Infotech, our leadership team combines experience in healthcare technology, workforce solutions, and business innovation. They guide our efforts with a practical approach aiming to improve how healthcare works behind the scenes. Their goal is clear: build solutions that make a measurable difference.
Under their leadership, we emphasize thoughtful use of AI, scalable product development, and continuous learning, all to support better outcomes for healthcare professionals and the people we serve.
Ashish Jadhav
Head of CCI & VP
Ashish Jadhav brings over 20 years of experience in Product Development, Cloud Computing, and Analytics. He is dedicated to delivering business value through technology and innovation. Ashish has led diverse teams and managed complex projects, driving growth and operational excellence. His technical knowledge, combined with a strategic mindset, enables him to align business objectives with effective technology solutions. His leadership plays a pivotal role in advancing the company’s growth and market presence.
Rakhi Sinha
AVP & India HR Head
Rakhi Sinha has over 19 years of experience in Human Resources within the IT and ITES sectors. She has worked with leadership teams across the US, China, Japan, Germany, and India, leading initiatives in organizational effectiveness, talent development, employee engagement, and business growth. She holds an MBA in HR, an Executive Diploma from XLRI, and is a Certified Life Coach. Rakhi’s expertise supports building a high-performance culture aligned with business goals.
Sanket Pilankar
AVP, IT - Development
Sanket Pilankar has over 20 years of global experience, Sanket specializes in GCC operations, IT strategy, and digital transformation. His domain expertise covers Healthcare Resourcing, Telecom, Media & Entertainment, E-Commerce, Travel, Gaming, AR/VR, AI/ML, and Logistics. Sanket focuses on driving efficiency through AI/ML, managing SaaS-based service delivery, and implementing scalable web architectures and microservices. His leadership supports innovation and aligns IT capabilities with business goals.
Ashish Jadhav
Vice President & Head, Cross Country India
Ashish Jadhav brings 20+ years of experience across Product Development, Cloud Computing, and Analytics to Cross Country India. As Country Head, he drives business impact through technology, leading high-performing teams and delivering complex programs at scale. His strategic and technical expertise continues to accelerate CCI’s growth and strengthen its market presence.
Ashish Jadhav
Vice President & Head, Cross Country India
Ashish Jadhav is leveraging 20 years of experience in product development, cloud computing, and analytics to elevate Cross Country India into a high-impact strategic capability center for Cross Country Healthcare. As Country Head, he is focused on transforming India into a hub of innovation, scalability, and business value.
Rakhi Sinha
AVP & India HR Head
Rakhi Sinha has over 20 years of experience in Human Resources within the IT and ITES sectors. She has worked with leadership teams across the US, China, Japan, Germany, and India, leading initiatives in organizational effectiveness, talent development, employee engagement, and business growth. She holds an MBA in HR, an Executive Diploma from XLRI, and is a Certified Life Coach. Rakhi’s expertise supports building a high-performance culture aligned with business goals.
Vice President
Ashish Jadhav
Vice President
Ashish Jadhav, our VP, is a visionary leader with over 20 years of experience in the IT industry. John's strategic insight and dedication to innovation have been instrumental in positioning CCI as a market leader.
Sanket Pilankar
AVP, IT - Development
Sanket Pilankar has over 20 years of global experience, Sanket specializes in GCC operations, IT strategy, and digital transformation. His domain expertise covers Healthcare Resourcing, Telecom, Media & Entertainment, E-Commerce, Travel, Gaming, AR/VR, AI/ML, and Logistics. Sanket focuses on driving efficiency through AI/ML, managing SaaS-based service delivery, and implementing scalable web architectures and microservices. His leadership supports innovation and aligns IT capabilities with business goals.
Vice President
Ashish Jadhav
Vice President
Ashish Jadhav, our VP, is a visionary leader with over 20 years of experience in the IT industry. John's strategic insight and dedication to innovation have been instrumental in positioning CCI as a market leader.
Niranjan Rupnawar
Associate Vice President, BPS
Niranjan Rupnawar, our AVP - BPS, has a proven track record of 17+ years of experience in managing and streamlining operations, stabilizing and optimizing processes, and driving operational efficiencies.
Ashish Jadhav
Vice President
Ashish Jadhav, our VP, is a visionary leader with over 20 years of experience in the IT industry. John's strategic insight and dedication to innovation have been instrumental in positioning CCI as a market leader.
Ashish Jadhav
Vice President
Ashish Jadhav, our VP, is a visionary leader with over 20 years of experience in the IT industry. John's strategic insight and dedication to innovation have been instrumental in positioning CCI as a market leader.
Ashish Jadhav
Vice President
Ashish Jadhav, our VP, is a visionary leader with over 20 years of experience in the IT industry. John's strategic insight and dedication to innovation have been instrumental in positioning CCI as a market leader.
Ashish Jadhav
Vice President
Ashish Jadhav, our VP, is a visionary leader with over 20 years of experience in the IT industry. John's strategic insight and dedication to innovation have been instrumental in positioning CCI as a market leader.
Rakhi Sinha
AVP & India HR Head
Sanket Pilankar
AVP, IT - Development
Rahul Pujari
Senior Manager - BPS Operations
Saurabh Dixit
Senior Manager - BPS ESS
Melissa Menezes
Senior Manager – BPS Operations
Pranay Singh
Senior Manager - IT Infrastructure
Rakhi Sinha
AVP & India HR Head
Sanket Pilankar
AVP, IT - Development
Rahul Pujari
Senior Manager - BPS Operations
Saurabh Dixit
Senior Manager - BPS ESS
Pranay Singh
Senior Manager - IT Infrastructure
Sanket Pilankar
AVP – IT
Sanket Pilankar
AVP – IT
Rakhi Sinha
AVP- HR
Vision
To redefine workforce management as the leading AI-powered platform and integration partner - bringing precision, agility, and insight to the entire labor ecosystem.
Mission
We help health systems, community care organizations and schools build and sustain the workforce they need - so clinical excellence and exceptional patient care always come first.
Core Values
We are Cross Country… Guided by our core values, how we conduct our business, how we treat our employees and how we serve our customers is what defines us!
Nurtured Relationships
We develop deep, nurtured relationships with our healthcare professionals and providers, positively impacting their patients who at the core of what they do and what we do.
Agile Processes
We provide our healthcare professionals and clients sophisticated and comprehensive talent management solutions with innovative and agile processes and systems that are effortless and easy to use.
Ease Of Use
We continuously seek out the latest, optimal systems and solutions to remain at the forefront of the dynamic technology landscape and provide our healthcare professionals and providers with the connectivity and ease of use they seek and need.
We Are..
We Think and Act as Founders
We create simple, seamless experiences that bring people and technology together.
We Do Things the Right Way - Always
We take ownership of our commitments and deliver on our promises with integrity and transparency.
We Deliver Exceptional Customer Outcomes
We build lasting relationships through empathy and care, understanding the human impact of our work.
We Lead with Compassion
We are committed to delivering excellence, innovation, and measurable results that make a difference.
We Pursue Excellence with Purpose
We encourage creativity, celebrate ideas, and embrace innovation with purpose and fun.
Our Cultural Pillars
India
Cross Country Infotech Pvt. Ltd.
4th Floor, 401 & 402,
NextGen Avenue, Sr. No. 103,
Bahiratwadi, Near ICC Tower,
S. B. Road, Pune – 411016
Tel.: +91 - 7276610002 / 7276610004
Cross Country Infotech PVT. LTD.
Unit No. 2, 6th Floor, IT7 Building,
Plot No. 2, VITP Private Limited, Qubix Business Park Pvt. Ltd.,
SEZ, Blue Ridge Rajiv Gandhi Infotech Park,
Phase I, Hinjewadi, Pune – 411057
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USA
Cross Country Healthcare Inc.
5201 Congress Ave., Suite 160
Boca Raton, FL 33487
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